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Frequently Asked Questions
Product
- Premium Infinity Gown
- Matching Bandeau
- How to style guide
- Organza drawstring carry bag
The Gown House offers 2 sizes.
Our gowns have a highly elasticised waist, and ties can be cinched in at waist as tight, or loose fitting as you need.
If in between 2 sizes we recommend sizing up
S/M 6-14
L/XL 16-24
Skirt Length (From waist) - 48"
Our infinity gowns fit individuals sized up to size 24. We also believe in equality pricing, which means all dresses of the same design are the same price, regardless of size.
For women sized 12 to 14 with a fuller bust and/or waistline, we do recommend that you consider a plus size since the straps are longer, and the bandeaus are larger which allows more flexibility with styling options and offers more coverage.
Fabric Samples are available to purchase from $1.50 (enough to cover postage and handling) from our fabric sample collection.
We recommend purchasing these if you are unsure of what colours you are looking for, or if purchasing for a themed bridal party.
You can wear the same comfortable, size-adjustable, and nursing-friendly gown throughout your entire pregnancy. Our gowns have four way stretch and will not only be comfortable but will showcase a baby bump beautifully. Also, our gowns are machine washable, you won't have to worry about drying cleaning those inevitable spit ups and spills. Please see our maternity page here
For women sized 12 to 14 with a fuller bust and/or waistline, we do recommend that you consider a plus size since the straps are longer and the bandeau is larger, which allows more flexibility with styling options. The gown will still have a lovely ball gown look.
The infinity gowns are suitable for all heights. There are unique styles that allow you to adjust the length of the dress, and are easily altered if necessary.
Our gowns have a raw edge and can be easily tailored to your ideal length, with no special machine hemming required — just a straight cut. This is a simple and affordable alteration
Styling
All of our dresses comes with matching tube top. You can wear the top under the dress to cover a bra or if you want more cover for your back or neckline. This will also add some extra support to your bust. There are many styles you can wear with a regular bra also.
To enjoy the low back styles of the dress, we recommend our customers wear a 'sticky bra' available here. We have found these the most supportive, are available up to a size F, and can achieve a rounded bust shape. If you tie the dress nice and tight, the dress will be very supportive for larger busts.
We also have a page here outlining different styles for different bra's
Each of our gowns come with a free styling guide brochure Our best advice is to take your dress out of the package, put it on and play around with it to discover all its possibilities.
Please see our styling pages for more styling instructions here and video tutorials here
We also recommended searching for 'convertible dress tutorial' for endless ways on how to wear your new gown.
Garment Care
Our infinity gowns are made from a premium quality viscose/jersey mix. Its four way stretch makes it the ultimate in comfort and always flattering with its soft drape.
Our signature fabric is both practical and elegant - heavyweight, breathable, non-clingy, wrinkle resistant, and machine washable.
Our gowns are not see through.
Caring for your dress is simple. Simply place your dress in laundry wash bag to ensure the long straps do not tangle and wash it in cold water. Always wash your gowns separately as our gowns are colour/dye rich. Alternatively, you may hand wash in cold water.
Simply hang it to dry after washing. We advise hanging your clothing up to dry naturally as this will erase most creases.
Our gowns features ribbon loops to allow you hang your dress in your wardrobe on a hanger effortlessly.
However, for longer term storage, we do recommended folding the dress carefully and placing it in a drawer to prevent stretching.
Our gowns may crease in transit, or if a dress is stored for an extended period of time. We recommend using a steamer or tumble dryer to erase any creases. We do not recommend using an iron for our gowns.
Shipping
We want you to be completely satisfied with your infinity gown. If you find the gown unsuitable we offer refunds if the gown is returned within 14 days after delivery of your order.
If choosing for a bridal party, we do recommend purchasing one dress first to try on. We do offer fabric samples so you can see the quality and colour before you buy.
Items must be returned within 14 days of receiving your parcel
Conditions of Exchanges and Returns:
Items must be returned in original condition, neatly folded, unworn, unwashed and with their tags attached, void of any make up or odours / scents, and pet hair.
We do. not accept returns for 'final sale'items
At present we ship to NZ, US, and the UK.
All standard orders are processed within 2 business days. We ship from the Sunshine Coast Qld, and orders will take 3-7 business days to arrive with standard shipping. Express shipping is available for an extra shipping fee, and usually takes 1-2 business days.
Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Please note that items classed as "Pre-Order" Will be dispatched at the quoted time.